While every engagement has unique needs and challenges, Upward Spiral Solutions has developed a proven recipe for organizational success in human interactions:
1. The key ingredient is: acting with dignity and respect. Everyone wants to be treated fairly and with dignity and respect.
2. Steps to success for organizations:
Commitment – leaders should agree that treating each other fairly and with dignity and respect is the right approach.
Communication – to have the most impact, the commitment to treat employees and others fairly and with dignity and respect should be in writing.
Workshops – during workshops we take the time to explore and test these concepts, and make commitments witnessed by peers, which embeds dignity and respect in the organization.
Engagement – empower Champions of Dignity & Respect within the organization to keep the discussion going and concepts developing.
Training – reinforce and further develop concepts over time.
Results:
Employee and customer retention – the positive and inclusive environment attracts employees and customers.
Reduced risk and costs – fewer complaints and claims translates to a lower administrative burden and cost savings.
Employee Engagement – focus, professionalism, creativity and discretionary effort.
Continuous Improvement – when employees consistently treat each other with dignity and respect, the company naturally and significantly improves over time, enhancing productivity and reducing expenses.